Frequently asked.
Plainly answered.

Solutions start at $750 for a single automation. Most full builds for 4–10 person teams land between $3,000 and $7,000 setup, with optional ongoing support starting at $297/mo. The consultation is $149 and applies as credit toward any project we build together. Final pricing is always scoped after we understand your real workflow — see the pricing page for the calculator.

Free calls are usually thinly veiled sales meetings. We take an hour to actually map your bottlenecks, document what's worth automating, and write you a recommendation — whether you hire us or not. Charging $149 keeps the call useful and serious. If you do hire us, the $149 comes off the project price.

Monitoring (we know if a workflow breaks before you do), small fixes and improvements, monthly check-ins, and minor additions inside the same scope. It's optional, month-to-month, and you can cancel any time. Bigger new builds get a separate quote.

A single automation (like missed-call text-back or a lead capture form) can be live in 3–7 days. A full multi-system build typically takes 2–4 weeks of build time after we lock scope. We deploy in stages so you start seeing results before the whole system is finished.

Consultation → written plan → fixed-scope quote → build → test with you → handoff with documentation and a short training call. You're never staring at a half-built system wondering what's happening — we share a project doc you can check any time.

Service businesses, mostly: contractors, plumbers, electricians, HVAC, septic, excavation, salons, mobile services, dog trainers, cleaners, landscapers — anywhere a missed call or slow follow-up costs you a paying customer. We don't do e-commerce, SaaS, or pure online businesses.

Most people don't — that's exactly what the $149 consultation is for. You describe what's broken in plain language, we map it, and we tell you what to fix first for the biggest return. You don't need a tech vocabulary to start.

If your business has customers, leads, jobs, and invoices — yes. The patterns are almost identical across trades; only the names change. Book the consultation and tell us your trade. If we genuinely aren't a fit, we'll say so on the call.

Almost never. We start by working with what you already use — Jobber, Housecall Pro, Google Workspace, QuickBooks, whatever — and only recommend a switch if your current tool genuinely can't do what you need. Tool changes are expensive and disruptive. We avoid them.

In nearly every case, yes. We integrate with the major CRMs (Jobber, Housecall Pro, ServiceTitan, GoHighLevel, HubSpot, Pipedrive, custom) and most websites (WordPress, Squarespace, Wix, Webflow, custom). If something genuinely won't connect, we tell you up front.

Yes — that's most of the work. Connecting a quoting tool to a CRM to a calendar to an invoicing tool is exactly what we do. You get one connected system instead of six tools that don't know about each other.

You own the system. We hand it over with documentation, a training call, and a 30-day fix window for anything that breaks. After that, you can run it yourself or take optional ongoing support starting at $297/mo. No retainer is required to keep the system working.

Yes, any time, no penalty. Support is month-to-month. Pause it during slow seasons, restart when you want, or cancel and run the system yourself. The build belongs to you regardless.

Those are software products you rent — you log in, configure, learn, and operate. Built Busy is a service: we build a system tailored to your business and hand it over. We often work alongside those tools rather than replacing them. Read the full comparison.

You can. Plenty of operators do, and it works fine for one or two flows. The trade-off: you're now the person debugging it at 9pm when a step fails silently. We use Zapier (and Make, and n8n, and custom code) under the hood — but we're the ones on call when something breaks.

For a 50-person company, in-house ops makes sense. For a 1–10 person service business, you'd be paying $60K+/year for 10 hours of weekly work. We deliver the same outcome on a fixed-scope project for a fraction of one year of salary, with optional ongoing support if you want it.

In your accounts. Your CRM, your Google Workspace, your phone number — we configure tools you own. We don't host your customer data. If we ever part ways, you keep everything. We just stop having login access.

You do. Always. The accounts are yours, the workflows are yours, the documentation is yours. We hand over login access to anything we set up on your behalf. There is no proprietary lock-in.